Google Pixel phones have the reputation of offering buttery-smooth performance, courtesy of stock Android. They are supposed to be the way to experience Android in its purest form, and you’d think that bugs and unexpected problems would be brought to an absolute minimum, considering that Google is the company both behind the hardware and software running on it. Unfortunately, however, every generation of Pixel phones has had its fair share of issues at launch, and the new Google Pixel 3a and Pixel 3a XL are no exception to the rule.
Due to the unpredictable nature of the bug—it seems to occur at random times while the phone is not being used—getting to the root cause may be tricky. Since investigation into the issue is still in its infancy, Google has not yet publicly responded to any related queries. If you are experiencing random shutdowns on your Google Pixel 3a or Pixel 3a XL, we’d advise you to report the problem through “Support & tips” page in “Settings” on your phone.